Frequently Asked Questions

Find quick answers to common questions about Guardiant products, services, and support.

Guardiant is a connected safety ecosystem offering wearable devices, mobile applications, and real-time monitoring solutions for personal, workplace, and community protection.
Simply press the SOS button on your device or app. It instantly sends an alert to your designated contacts or monitoring centre, including your live location for fast assistance.
Our ecosystem includes the 4G Safety Watch, Safety Pendant, Guardiant Mobile App, Guardiant Overwatch (for retail), and the Guardiant management portal.
All location and emergency data is encrypted and only shared during active alerts or with authorized contacts. Your information is never publicly visible or sold.
Family members, friends, supervisors, or professional monitoring teams — you control who is notified during an emergency.
Yes — our app now supports Apple and Android smartwatches, allowing easy duress activation directly from your personal device (no extra hardware needed).

Monitoring is optional. You can choose to self-monitor through trusted contacts or subscribe to 24/7 professional monitoring for maximum support.
All devices include 3 months SIM and platform access. Ongoing monitoring plans are available after the initial period.
Yes. We offer flexible enterprise solutions with volume discounts, subscription options, and customized integrations based on your operational needs.
All location and emergency data is encrypted and only shared during active alerts or with authorized contacts. Your information is never publicly visible or sold.
Family members, friends, supervisors, or professional monitoring teams — you control who is notified during an emergency.
Yes — our app now supports Apple and Android smartwatches, allowing easy duress activation directly from your personal device (no extra hardware needed).